Limited Waranty

• The Warranty is valid solely in the country in which the product was originally purchased.
• The Warranty covers manufacturing faults only on the condition that the product has been used and stored in accordance with the instructions set out in the user guide.
• The Warranty is issued to the end customer of DUALjack (hereinafter the Customer) by the retailer where the product was originally purchased.
• As stipulated by the Warranty, the Customer may only make a claim for the repair or exchange of the product and, as set out in the Warranty, may not make further claims against the manufacturer/retailer for indirect loss including but not limited to loss of data or loss of profit.
• The Warranty period is for 12 months from the date when the Customer originally purchased the product from the retailer. A change of ownership does not extend the guarantee period.
• The Warranty is valid solely on the condition that the product is taken to the service center within the Warranty period. In the event of a fault or defect in DUALjack it will be repaired or exchanged. The Warranty period is not extended for repaired or exchanged products.
• The Warranty is valid solely on the condition that the original proof of purchase issued to the original purchaser is submitted with the DUALjack™.

The Waranty is not valid

• if the product has been opened or repair attempted by a person other than an authorized service center,
• if the fault with the product is due to general wear, incorrect use or storage, including use or storage not conforming to the instructions set out in the user guide or faults caused by poor maintenance of the product,
• if the fault is the result of the product not being used for its intended purpose,
• if the fault is due to external causes such as but not limited to rough handling or misadventure,
• if the fault is caused by the use of accessories or other peripheral units which are not original accessories intended for use with the product,
• if the fault is due to a break in the network or power supply,
• if the software in the product needs to be upgraded due to changes in the network.
• In addition to statutory rights and that set above, the Customer has no other basis for a claim.
• Amendments or additions to the Warranty are only valid with the written consent of the manufacturer.